How to Access
Access to the Quiker platform requires an invite sent by your Hub administrator or a corporate login via SSO. This page explains how to receive and use your invite, how to log in with SSO, how to recover your password, and what to expect when accessing the Hub for the first time.
Receiving your invite
When the Hub administrator adds you to the organization, you receive an email with access instructions. This email will contain your initial credentials and a link to access your organization, depending on how your organization is configured. Follow the steps below to complete your first access:
Check your email and click the invite link
Open the email sent by Quiker and click the invite button. The link is valid for a limited time — if it has expired, request a new invite from your Hub administrator.
Set or confirm your password on first access
When you click the link, you will be directed to a screen to set your password. Choose a secure password of at least 8 characters, combining letters, numbers, and symbols, following the instructions provided by the platform.
Complete your profile
After setting your password, you will land on your organization’s home page. From there you can fill in your profile information: full name, photo, and notification preferences. Your profile information is visible to other Hub members.
Login via SSO
Organizations that use corporate authentication can configure SSO (Single Sign-On) in Quiker, allowing users to log in with their company credentials — without having to manage a separate password for the platform. On your organization’s login screen, click Sign in with Microsoft and use your corporate credentials.
Note: SSO is configured by the organization’s Administrator. If your company uses SSO, you will receive specific instructions in the invite email.
Recovering your password
If you forget your password, you can reset it directly from the login screen. Follow these steps:
- Open your organization’s link.
- Click Forgot my password below the password field.
- Enter the email registered to your account and click Send.
- Check your inbox and click the password reset link.
- Create a new password and confirm. You will be automatically redirected to the login.
If you do not receive the email within a few minutes, check your spam folder or contact your Hub administrator.
First access — what to expect?
When logging in for the first time, you will see the Hub’s main dashboard: the Collaboration Board — a screen containing a summary of your main pending items, ongoing campaigns, and quick access to the main sections. Navigation happens through the side menu (sidebar), which lists the areas available according to your profile: Collaboration Board, Campaigns, Projects, and Settings.
In the top-right corner of the screen, you will find the profile menu, where you can edit your personal information, change your preferences, and sign out. Next to it is the Messaging section, which lets you send messages directly to any user registered in the Hub.
Depending on the profile assigned by the administrator, some sections of the side menu may be hidden or have restricted access.
Tip: To learn about all the Hub’s areas in detail and understand how the side menu is organized, see the Getting to know the Hub page.